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  • "Bajaj Finserv endeavours to be a financial services lifecycle partner to every Indian” – Sanjiv Bajaj, Chairman & Managing Director, Bajaj Finserv Ltd: Read full message to shareholders in FY2024 Annual Report
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  • ‘A Legacy of Responsibility’ Read more in Bajaj Finserv’s latest ESG report
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Bajaj General Insurance

About Us

About Us

We are the general insurance arm of Bajaj Finserv Limited and one of the largest and most profitable private general insurer in the market, catering to more than 140 million customers across the country.

We are the general insurance arm of Bajaj Finserv Limited and one of the largest and most profitable private general insurer in the market, catering to more than 140 million customers across the country.

Company Overview

Company OverviewCompany Overview

Bajaj General Insurance Limited (formerly known as Bajaj General Insurance Company Limited) is one of India’s leading, most trusted, and dynamic private general insurance companies. It is a subsidiary of Bajaj Finserv Limited, India’s leading and most diversified financial services group.

Bajaj General offers a broad portfolio of innovative and customer-focused insurance solutions, spanning motor, health, and home insurance, along with specialised products such as pet insurance, wedding insurance, event protection, cyber insurance, and rural insurance. From safeguarding your health and home to protecting your travels and life’s most important moments, Bajaj General aims to be a constant partner in your journey. Bajaj General equally offers a comprehensive and well-diversified range of products, including fire, marine, engineering, liability, and surety insurance to corporates and SMEs. The company also participates in various government schemes with a focus on financial inclusion. The company is also known for its robust risk selection capabilities, digital adoption, and product innovation.

Established in 2001, the company has grown its footprint to nearly 1,500 towns and cities across India, ensuring easy access and a close connection to its customers. This access is enabled through the largest distribution network, spanning across individual agents, point-of-sales personnel, banks, NBFCs, motor dealers, brokers, and the company’s proprietary sales force.

It holds an [ICRA]AAA rating from ICRA Limited, reflecting the highest level of confidence in its financial strength and stability. With a strong legacy, a forward-looking mindset, and an unwavering focus on its ‘Customer-First’ philosophy, Bajaj General remains committed to protecting what matters most, empowering individuals, families, and businesses to live with confidence and peace of mind.

Our Journey

Our JourneyOur Journey

From receiving the certificate of registration from IRDA in 2001 to serving over 150 million customers by 2024, we have remained true to our founding principles and worked towards simplifying and protecting the lives of our customers. Bajaj General Insurance Limited came into being on 2nd May 2001 when we received the certificate of registration from IRDA to conduct general insurance business in India.

Right from our inception, we started a streak of innovation that has continued to revolutionize the Indian Insurance Industry. We were the first insurance company in India to issue policies online and to establish the first in-house health claim settlement facility (HAT). We launched first of its kind distribution channel, Virtual Office Network, to take insurance to the grass root level and also became the first insurer in India to introduce the ‘All Women Branch.’

During the 2014 Jammu and Kashmir floods, we settled claims worth INR 1,000+ crore. In a revolutionary step, we launched DriveSmart – India’s first telematics offering and the country’s first individual Cyber Insurance Policy. During the COVID-19 pandemic, we issued 27.7 lakh policies and settled 11.4 lakh claims with the industry’s lowest grievance ratio.

In the last few years, we have introduced a range of new products like Health Infinity, Pet insurance, Criti-care, Health Prime Rider, Global Health Care, Respect – Senior Care Rider, and V-Pay. We also launched India’s first ‘Surety Bond Insurance’ to further the growth of the Indian infrastructure sector.

That is not it, in 2023, we conceptualized and came out with first ever General Insurance Festival of India (GIFI), to celebrate the profession of General Insurance. The first edition of GIFI, held in Pune (India), created history and set a new Guinness World Record for the Largest Attendance For An Insurance Conference.

We constantly strive to make a difference to society, and are committed to reach every Indian household to contribute to the vision of Insurance for All by 2047, set forth by IRDAI. We aim to play a significant role in building a sustainable and resilient economy.

Celebrating Milestones and Striving for More

International Data Corporation/2022
International Data Corporation/2022

Best in Future of Operations

International Data Corporation/2022
International Data Corporation/2022

Best in Future of Trust

International Data Corporation/2022
International Data Corporation/2022

Future Enterprise of the Year

International Data Corporation/2022
International Data Corporation/2022

Best in Future of Work